Your Trusted Senior Living Consultant
Expertise in occupancy and operations for senior living communities.
Your Trusted Senior Living Consultant
Expertise in occupancy and operations for senior living communities.
About HCIH Consulting
Our Mission
Our Vision & Approach
Our Vision & Approach
At HCIH Consulting, our mission is to empower senior living communities to thrive through tailored insights and hands-on support in occupancy growth and operational excellence. We partner with teams to identify opportunities, implement strategic solutions, and elevate the resident experience - driving sustainable success with integrity, insight and impact.
Our Vision & Approach
Our Vision & Approach
Our Vision & Approach
Our vision is to be the most trusted consulting partner in senior living, known for transforming communities through leadership, innovation, and practical solutions. Our approach is to redefine what support looks like—working collaboratively to bridge strategy with action, empowering teams, and creating environments where both staff and residents thrive.
Consulting Services
Interim Management Support
Sales & Marketing Consulting
Sales & Marketing Consulting
When your community faces a leadership gap - whether due to transition, leave, or growth - we are ready to bring seasoned leadership and results-driven support when you need it most. We offer interim management services across both Sales & Marketing and Operations, ensuring continuity, stability, and momentum during periods of change. With a deep understanding of the senior living industry, we can quickly assess your current landscape, maintain team engagement, drive occupancy efforts, and uphold operational standards. Whether you need coverage for a few weeks or a few months, we provide flexible solutions tailored to your community's needs.
Sales & Marketing Consulting
Sales & Marketing Consulting
Sales & Marketing Consulting
We specialize in sales and marketing strategies designed to drive occupancy growth for senior living communities. We help teams identify opportunities, refine messaging, and strengthen lead generation efforts. From CRM optimization to coaching and conversion tactics, we provide the tools and insights needed to build strong pipelines and close move-ins. Our approach is hands-on, customized, and always aligned with your brand and market positioning - ensuring your community stands out and thrives.
Operations Consulting
Model and Respite Suite Design
Model and Respite Suite Design
We provide hands-on operations support tailored to the unique needs of senior living communities. Whether addressing staffing efficiencies, streamlining workflows, or enhancing service delivery, we work closely with leadership teams to identify operational gaps and implement practical, sustainable solutions. Our approach focuses on improving day-to-day performance, boosting team accountability, team building, and elevating resident satisfaction. HCIH consulting ensures communities operate smoothly, efficiently, and in alignment with their brand promise.
Model and Respite Suite Design
Model and Respite Suite Design
Model and Respite Suite Design
At HCIH Consulting, we support senior living communities in designing impactful model suites and respite suites that resonate with prospective residents and align with your brand. Whether working within a modest budget or executing a high-end vision, we provide strategic guidance on layout, furnishings, and staging that highlight the lifestyle and comfort your community offers. Our approach ensures each suite becomes a powerful sales tool - evoking a sense of home, functionality, and care - while staying mindful of cost-effective solutions that don't compromise quality or appeal. From concept to completion, we collaborate closely with your team to create suites that convert tours into move-ins.